The other person is important!

The other person is important!
You have little to gain if you choose to deny this. Your relationships with employees and coworkers are not subsidary to the work you all come together to do; rather, strong relationships are essential to doing that work--especially if you want to do that work well.

People are much more than simply what their job description implies. Give each person's life sincere consideration, and notice a considerable change in your own. You are able to learn from others' experiences that which you could not from simply the experiences you've had. Begin to foster the possibilities by employing some of the following Human Relations Principles:

Become genuinely interested in other people
Smile
Be a good listener. Encourage others to talk about themselves
Talk in terms of the other person's interests
Make the other person feel important -- and do it with sincerity

“Try honestly to make the other person feel important, and do it sincerely.”
- Dale Carnegie

Source:
Leadership Training for Managers7 weeks, 3.5 hours one evening per week
http://www.dalecarnegie.com/